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    • 8 BARR RD BERWYN, PA 8 BARR RD, BERWYN, PA Single Family | Detached for sale. $4,695,000 
    • 424 N SYDBURY LN WYNNEWOOD, PA 424 N SYDBURY LN, WYNNEWOOD, PA Single Family | Detached for sale. $3,499,000 
    • 1000 BRANDYWINE CREEK RD WEST BRANDYWINE, PA 1000 BRANDYWINE CREEK RD, WEST BRANDYWINE, PA Lot/Land for sale. $3,475,000 
    • 1000 BRANDYWINE CREEK RD WEST BRANDYWINE, PA 1000 BRANDYWINE CREEK RD, WEST BRANDYWINE, PA Single Family | Detached for sale. $3,475,000 
    • 2405 WHITE HORSE RD BERWYN, PA 2405 WHITE HORSE RD, BERWYN, PA Single Family | Detached for sale. $3,395,000 
    • 425 N SYDBURY LN WYNNEWOOD, PA 425 N SYDBURY LN, WYNNEWOOD, PA Single Family | Detached for sale. $2,999,000 
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    • 1329 SYCAMORE MILLS RD GLEN MILLS, PA 1329 SYCAMORE MILLS RD, GLEN MILLS, PA Single Family | Detached for sale. $2,099,999 
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    • 45 DREAM VALLEY DR NEWTOWN SQUARE, PA 45 DREAM VALLEY DR, NEWTOWN SQUARE, PA Single Family | Detached for sale. $1,999,000 
    • 121 BROOKE FARM RD WAYNE, PA 121 BROOKE FARM RD, WAYNE, PA Single Family | Detached for sale. $1,999,000 
    • 1081 BARON DR BRYN MAWR, PA 1081 BARON DR, BRYN MAWR, PA Single Family | Detached for sale. $1,995,000 
    • 856 PUGH RD WAYNE, PA 856 PUGH RD, WAYNE, PA Single Family | Detached for sale. $1,975,000 Price reduced from $2,225,000 (-$250,000)
    • 4109 GOSHEN RD NEWTOWN SQUARE, PA 4109 GOSHEN RD, NEWTOWN SQUARE, PA Single Family | Detached for sale. $1,750,000 
    • 1014 S LEOPARD RD BERWYN, PA 1014 S LEOPARD RD, BERWYN, PA Single Family | Detached for sale. $1,725,000 
    • 484 BYERS RD CHESTER SPRINGS, PA 484 BYERS RD, CHESTER SPRINGS, PA Single Family | Detached for sale. $1,500,000 
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    Address 123 Main St, Devon, PA
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  • Daily Real Estate Tips

    • How-To Survive Awkward Holiday Party Talk

      Looking forward to that holiday party, but not having seven separate conversations about the weather? You're not alone. According to the experts at Toastmasters, "natural" conversations don't come naturally to many of us.

      Below are a handful of Toastmasters tips for a more successful party experience.

      Look for a friendly face. When arriving at the event or when you're feeling out of place, seek out the people you know and enjoy spending time with. Remember to navigate toward people who seem to be popular, because it's likely they're good communicators and will help you feel at ease.

      Watch your body language. Be sure to face the individual who is speaking, make eye contact and nod to let them know you're paying attention, listening and understanding. Refrain from texting or repeatedly checking your phone, as this is disrespectful.

      Share your stories. When the timing is appropriate, share your humorous and happy holiday memories. People like to share their own holiday experiences, so this conversation should go over quite well during this time of year.

      Set your expectations. It's difficult to have in-depth conversations at holiday gatherings, so prepare for others to join in and even interrupt at times. Conversations will typically be brief so don't expect to resolve any pressing business or personal matters at the event.

      Know when and how to exit. Before leaving the event, navigate your way around and try to say a brief hello to the people you haven't had the chance to converse with. Be sure to say thank you to the hosts of the party. They likely put in a great deal of effort in the hopes that you would enjoy yourself.

      Source:  www.toastmasters.org/findaclub.
       

      Published with permission from RISMedia.



    • How-To Avoid Customer Service Frustration

      Whether you need to return that new pair of shoes you bought online, or the product you ordered is weeks late, contacting customer service can elicit dread in even the calmest of individuals.

      "Contacting your retailer is not something that people look forward to, but it doesn't have to be as frustratingly painful as it used to be. Today, there are more ways than ever for consumers to connect with companies and advancements in technology that help you get faster service," says Rachel Faulkner of Genesys, an expert in customer experience solutions.

      Here are five easy tricks that will help you get better, faster customer service:

      Send a message instead. Contacting customer service doesn't require sitting on hold for 10 minutes. Dialing into a contact center to speak with a live agent remains popular, but companies also staff communication channels such as text messaging and web chat. You still get the human touch to resolve issues – just without the wait time.

      Social channels aren't just for bad reviews. While it can be therapeutic to vent via social media, it's also a great way to reach support centers. Social channels such as Twitter and Facebook may be staffed by senior agents who are empowered to take action immediately on your problem. Feel free to post your positive comments, too!

      Don't fear the chatbots. Great strides have been made in artificial intelligence that help systems recognize and quickly address your concerns. Use these advances to your benefit by messaging a chatbot to resolve routine or simple requests for super-fast response time.

      Please hold? You don't have to anymore. If given the option, ask for a return call instead of waiting on hold when trying to access customer service over the telephone. It's usually more convenient and will allow you to move on to other things so you're not stuck listening to bad hold music.

      Be nice. Customer service agents deal with hundreds of anxious customers a day — and are often on the receiving end of their frustration. Engaging in "small talk" allows agents time to review your case history. If you can be patient for 30 seconds, it may help the call go more smoothly and get your issue resolved faster.

      Pro tip: Most agents aren't empowered to fix everything. Some issues need advanced support and can't be resolved by the average support agent. However, you can search the Internet for executive support contact information or ask for customer retention when you dial the main service line, which usually leads to more qualified agents.

      Source: Genesys

      Published with permission from RISMedia.



    • Could You Be Setting Yourself up for a Contractor Scam?

      From simple maintenance to major renovations, millions and millions of hard-earned dollars will be spent with contractors this year.

      So we turned to the National Association of Home Builders (NAHB) for some advice on not only getting the best value for those dollars spent, but for ways to avoid throwing away good money on unscrupulous individuals posing as reputable contractors.

      From post-disaster work going on from storm-related damage to wildfire ravaged communities in the west, the NAHB warns that many "fly-by-night" operators will continue pouring into these areas trying to scam distressed homeowners into paying for shoddy repairs or work that they will never show up to perform.

      Here are a few warning signs the NAHB asks you to consider when searching for a contractor:

      Asks you to sign anything before you've hired them. Look out - they may be trying to get you to sign what is an actual binding contract.

      Vastly underbids all other contractors. Such contractors may cut costs on quality, which can end up costing you more when you have to have the substandard work redone.

      Cannot provide customer references. Professional contractors should have current references and you should be able to reach those references, not just an answering machine.

      Difficulty contacting the contractor. Verify the contractor’s business address, as true professionals have a physical office, mailing address, phone, and email. If they only have a PO box, be wary.

      Tells you to obtain building or remodeling permits. Professional contractors go to the county or state offices and get permits for their work themselves. Asking a homeowner to do it is a sign that they are not a legitimate contractor.

      The NAHB says if your state requires contractors to be licensed, look them up on the state licensing website even if you've seen a piece of paper that looks like a license. Make sure they don't have a record of consumer complaints lodged with your local Better Business Bureau.

      You can find your local home builders association and contact them for a list of reputable contractors in your area. Or search NAHB’s Directory of Professional Remodelers to find a NAHB Remodelers member in your community.

      Published with permission from RISMedia.



    • How to Prep Your Home for a Winter Away

      Whether you're snow birding it or just jetting to a place with palms for a long weekend, there may be things you should do to protect your home - and save some hard-earned dollars - while you're sipping cool drinks in the sun.

      "It can be refreshing to spend winters in a warmer environment, but it's important to remember that your home will stay behind in the cold," says Mike Nicholson, owner of Nicholson Plumbing, Heating & Air Conditioning.

      "Taking care to prepare your home to properly withstand the long absence is important during what could be a severe winter. The last thing you want to do is come back from vacation to a home that is flooded because of a broken supply line or appliance malfunction."

      Nicholson offers the following as important steps toward winterizing a home:

      Save electrical energy. Make sure that all electronics remaining behind such as televisions are not only turned off but are unplugged with any power strips being disconnected as well. This will eliminate any trickle charges and consumption that can add up over long periods. Large appliances, when possible, should be unplugged as well as small appliances such as coffee pots and toasters. Take a walk around the home to inspect the windows and doorframes, searching for any gaps in seals or deteriorated weather stripping that could allow warmth to escape. Finally, figure out what temperature setting will walk the line best between saving money and keeping the home at a safe temperature. A programmable thermostat is a great solution for maintaining the proper temperature within the home.

      Prevent potential sanitary issues. Any perishable food items left on counters or inside the refrigerator should be used immediately, taken with, or properly disposed of outside the home. Do not leave behind unemptied trash bins, especially containing food, as these can attract any pests that may infiltrate the home to stay. Flushing out sink traps and disposals is a great way to avoid finding terrible odors upon returning.

      Protect the plumbing. Shut off the water at the main valve, and open all faucets to allow them to drain. Leaving faucets open, especially outdoor spigots, will give more room for possible expansion from freezing and may prevent bursting. Make sure to shut off outdoor spigots and protect them with proper insulated covers. Don't forget to disconnect the supply hoses from the washing machine, and drain the water heater and water softener if one is present. Enlisting the aid of a home service professional may be useful if the lines need to be blown out or if there is worry that ancillary items like a sprinkler system may not be properly winterized.

      Play it safe. Make sure the home seems occupied throughout extended absences. Forward the mail or ask a friend or relative to pick it up and check in on the home periodically. Arrange in advance to have the driveway plowed in the event of snow or ice to create an occupied appearance. Another great tip is to set a couple of lights on timers - preferably visible to the entrances - so that they will turn on for periods of time and give the illusion of occupancy.

      Source: www.nicholson-hvac.com/.

      Published with permission from RISMedia.



    • Don't Get Scammed by a Faulty Cashier's Check!

      When selling a big-ticket item like a vehicle or electronics, accepting a cashier's check may seem like a safe bet. However,  Secretary of Banking and Securities Robin L. Wiessmann warns consumers to be privy to a current Counterfeit Cashier's Check Scam.

      Wiessmann explains how this scam works:

      This scam targets individuals selling expensive items through classified advertising or online auctions.

      The counterfeiter, who is often in another country, poses as an interested buyer and offers to pay with a fake cashier's check. After the victim presents the fake check to the bank, the buyer suddenly backs out of the deal and asks for a refund. Because the funds from the check are available from the bank after a few days, the victim assumes the check has cleared and agrees to return the money.

      By the time the bank discovers the forgery – which could be up to 60 days later -- the bogus buyer is long gone and the victim must now repay the bank for the amount of the fake cashier's check.

      In other cases, the counterfeiter may send a cashier's check for more than the asking price of the item and then ask the victim to wire the "overpayment" back or to a third party.

      "There was a time when cashier's checks were considered the next best thing to cash," Wiessmann says. "Today, sophisticated forgeries of this once trusted payment method are being used to bilk private sellers out of large sums of money, and consumers need to be vigilant about the people with whom they are doing business."

      Wiessmann points to five tips that can help consumers avoid being robbed by the counterfeit cashier's check scam:

      - Understand that although the bank may allow you to withdraw money soon after depositing a cashier's check, that does not mean the check has cleared.

      - You are responsible for the funds you deposit until your bank has received the money from the institution where the check originated or the true account holder of the originating check reports the fraud (this could take more than 60 days).

      - Be cautious of transactions with strangers who pay with cashier's checks. Make sure to tell the buyer that you will send the item only after the check has cleared.

      - Avoid any situation where someone overpays for an item and demands that the extra money be returned.

      - Contact the issuing financial institution to verify the check is authentic, being careful not to rely on the contact information printed on the check itself as it may be false. They may be able to more reliably detect a fraudulent check.

      Source:  http://www.state.pa.us

      Published with permission from RISMedia.